What should I do if my water is discolored?

If discoloration occurs, try running only the cold water at one faucet for about 5 minutes and you should see that the water becomes clear. (Note that running the hot water, rather than cold water, pulls from the hot water heater and may delay or cause the water to not run clear.)

If the water doesn’t clear up after 5 minutes, wait for a few hours and try running the cold water only again. If the water is still discolored, please contact us so we can investigate why the water continues to have discoloration. Even if you are in an apartment or don’t pay your water bill direct, it’s important to let us know.

You may call the office at 303-790-4830 or email us.

Show All Answers

1. What is water main flushing?
2. What are the benefits of flushing?
3. How long does the flushing process take?
4. What should I do if my water is discolored?
5. Is the water safe to drink if it is discolored?
6. Can I still do laundry when the water is discolored?
7. What causes red / brown water?
8. How much water is used to flush mains?
9. When will the water mains be flushed in my neighborhood?